We have been using Sky Q with Ethernet connection successfully for 2 years - we have the mini boxes hard wired as well. The connection to the main box has now gone down and will not reconnect. When I select on Q box to connect via Ethernet it is saying it cannot obtain an IP address. The Wi-Fi is disabled in the Engineer Settings) We have rebooted router (everything else in the house is working fine on the internet) I have reset the Q box, switched everything off and back on......nothing is working and I am out of ideas!
