Unable to get Sky on other tv since new router. Red light staying on.

[Fran58]

Connected new router today. Was fine with one tv with main Sky Q box but have tried other tv and cannot get Sky on at all. Have tried putting Wi-Fi code and password in but still won't connect. Spent hours trying to get it to work 😩

[Chodley]

Red light on what?

[oldfella]

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@Fran58 wrote:

Connected new router today. Was fine with one tv with main Sky Q box but have tried other tv and cannot get Sky on at all. Have tried putting Wi-Fi code and password in but still won't connect. Spent hours trying to get it to work 😩

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Hi @Fran58 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair to TV.