Unable to download fims

[PAUKA424]

Hi, I can't seem to download anything. 

[Tom-W19]

Hi @PAUKA424 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Quoman7]

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@PAUKA424 wrote:

Hi, I can't seem to download anything. 

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Hi @PAUKA424 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?