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Discussion topic: Unable to download anything. Says can’t reach service right now.

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This message was authored by: NothingButUHD

Message posted on ‎24 Dec 2023 03:28 PM

Unable to download anything. Says can’t reach service right now.

Unable to download anything. Says can’t reach service right now.

 

Anyone else got this issue on SkyQ?

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎24 Dec 2023 05:15 PM - last edited: ‎24 Dec 2023 05:15 PM

Re: Unable to download anything. Says can’t reach service right now.

Posted by a Superuser, not a Sky employee. Find out more
@NothingButUHD wrote:

Unable to download anything. Says can’t reach service right now.

 

Anyone else got this issue on SkyQ?

@NothingButUHD try rebooting your router then the box you are trying to download on I had this the other week and the reboots sorted it for me 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: ClaireB2011

Message posted on ‎24 Dec 2023 07:57 PM

Re: Unable to download anything. Says can’t reach service right now.

I've got this issue too. We can't watch a Christmas film because of this error! 

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This message was authored by: ClaireB2011

Message posted on ‎24 Dec 2023 08:04 PM

Re: Unable to download anything. Says can’t reach service right now.

Reboot your router and try again. Worked for me

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