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Discussion topic: Unable to connect to the broadband router

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This message was authored by Laurs This message was authored by: Laurs

Unable to connect to the broadband router

Trying to connect my sky Q and sky Q mini to the broadband router by holding down the WPS button. It flashes but still unable to connect. Is this due to us no longer paying £5 for the booster per month?

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This message was authored by oldfella This message was authored by: oldfella

Re: Unable to connect to the broadband router

Posted by a Superuser, not a Sky employee. Find out more

@Laurs wrote:

Trying to connect my sky Q and sky Q mini to the broadband router by holding down the WPS button. It flashes but still unable to connect. Is this due to us no longer paying £5 for the booster per month?


Hi @Laurs 

Tbere is no monthly charge for Sky Q WiFi boosters..

Who is your broadband supplier and if you have a QWiFi booster what is it being used to connect?

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