Unable to connect sky broadband to sky q box

[Ann100]

Just received a new sky router. Followed set up instructions. Internet is connected to phone but sky q box is unable to connect. Message on screen says I may need a sky booster. 

[oldfella]

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@Ann100 wrote:

Just received a new sky router. Followed set up instructions. Internet is connected to phone but sky q box is unable to connect. Message on screen says I may need a sky booster. 

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Hi @Ann100 

First reset your broadband router.
On Sky broadband hold the Reset on the back of the router until the power light flashes green (about 10 seconds). Don't unplug or switch off your router while it resets. The power light will go green when it's done.
Wait until the router is completely back and running and then try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky router
On Sky Broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.

[langport]

Setting up new Sky Q box, unable to press WPS button on Sky broadband router because there is not one on the router, w

hat do I do now?

[PandJ2020]

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@langport wrote:

Setting up new Sky Q box, unable to press WPS button on Sky broadband router because there is not one on the router, what do I do now?

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I suspect there is a button - read https://helpforum.sky.com/t5/Broadband/Where-is-the-WPS-button-on-the-new-broadband-router/td-p/3773...

[HaniEK]

I have a similar but reverse problem, I reset the broadband box and since then SkyQ has not been able to connect to it and can't find it. What do I do?