Discussion topic: Two non Sky TVs have lost signal
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Message posted on 11 Oct 2024 10:35 PM
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Two non Sky TVs have lost signal
I moved some furniture earlier, doing some cleaning, including the Sky box. Nothing seems to be set up any differently now and all existing connections seem secure, but my two non Sky tvs now have no signal and have the message 'check the antenna'. The Sky TVs works fine.
there is one white cable which one end doesn't connect to anything, but didn't before the problem started.
I've made sure everything else is secure.
I've photographed the back of the Sky box and other small box that came with it. Any suggestions of how I can fix? My moving around must have done something.
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Message posted on 12 Oct 2024 05:44 AM
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Re: Two non Sky TVs have lost signal
@Nerys5379
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Oct 2024 08:53 AM
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Re: Two non Sky TVs have lost signal
hi @Nerys5379
Check Antenna messages usually refer to Terrestrial 'Freeview' TV
SKY Q does not have any RF connectors used for Freeview and the images you show do not seem to be used for that
Do you have a communal system ?
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