Tv showing no satellite signal, checks show good signal, service checker says sky Q issue found?

[Deb95]

Cannot watch live TV channels, shows no satellite signal and service checker says issue found but when checked on sky remote says signal good

[oldfella]

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@Deb95 wrote:

Cannot watch live TV channels, shows no satellite signal and service checker says issue found but when checked on sky remote says signal good

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Hi @Deb95 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q