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Discussion topic: Tv is saying ensure the correct viewing card is inserted with the chip facing up.

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This message was authored by Brenda01 This message was authored by: Brenda01

Tv is saying ensure the correct viewing card is inserted with the chip facing up.

The viewing card does not seem to be working 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Tv is saying ensure the correct viewing card is inserted with the chip facing up.

Posted by a Superuser, not a Sky employee. Find out more

@Brenda01 wrote:

The viewing card does not seem to be working 


Try taking it out (push it gently in & it should pop out), take a soft, dry cloth & gently wipe the chip, then slide it back in (the correct way up) with a gentle push & it should hold in place.

I am just another Sky customer!
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