0

Discussion topic: Tried phoning Sky but my phone numbers are not recognised.

Reply
This message was authored by: Knock1

Tried phoning Sky but my phone numbers are not recognised.

Our TV has no satellite signal and I have followed all the corrective steps advised via help screens and virtual assistents. No joy. So I tried phoning sky for help. Each number with the prefix 0333 759 gave the same message, that the phone I was using was not recognised. But my land line and mobile numbers have been unchanged for a very long time. I am seriously considering leaving Sky. 

Reply

All Replies

This message was authored by: MightyQuinn

Re: Tried phoning Sky but my phone numbers are not recognised.

Posted by a Superuser, not a Sky employee. Find out more

@Knock1 wrote:

I am seriously considering leaving Sky. 


Hi @Knock1   The catch 22 is you will need to telephone Sky to cancel.

This message was authored by: Chodley

Re: Tried phoning Sky but my phone numbers are not recognised.

Posted by a Superuser, not a Sky employee. Find out more

Is that the number the Help page gives you?

Avatar for Knock1
Level 1 icon
Topic Author
This message was authored by: Knock1

Re: Tried phoning Sky but my phone numbers are not recognised.

The suggested Help number also has no record of my 2 telephones.

This message was authored by: Giraffe69a

Re: Tried phoning Sky but my phone numbers are not recognised.

Is your number correct in your account? If not can you correct/update it?

Reply