Discussion topic: Tried phoning Sky but my phone numbers are not recognised.
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Message posted on 25 Jun 2025 04:42 PM
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Tried phoning Sky but my phone numbers are not recognised.
Our TV has no satellite signal and I have followed all the corrective steps advised via help screens and virtual assistents. No joy. So I tried phoning sky for help. Each number with the prefix 0333 759 gave the same message, that the phone I was using was not recognised. But my land line and mobile numbers have been unchanged for a very long time. I am seriously considering leaving Sky.
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Message posted on 25 Jun 2025 05:40 PM
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Re: Tried phoning Sky but my phone numbers are not recognised.
Message posted on 25 Jun 2025 07:57 PM
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Re: Tried phoning Sky but my phone numbers are not recognised.
Is that the number the Help page gives you?
Message posted on 26 Jun 2025 02:00 PM
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Re: Tried phoning Sky but my phone numbers are not recognised.
The suggested Help number also has no record of my 2 telephones.
Message posted on 26 Jun 2025 02:24 PM
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Re: Tried phoning Sky but my phone numbers are not recognised.
Is your number correct in your account? If not can you correct/update it?
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