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Discussion topic: Totally Frustrated with SKYQ mini boxes keep losing connection to main Sky box!

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This message was authored by: Bird+butler

Message posted on ‎25 Nov 2025 09:08 PM

Re: Totally Frustrated with SKYQ mini boxes keep losing connection to main Sky box!

Eco mode is in preferences . I changed both to none

 

home

settings

setup

prefernces

standby mode ( I selected none on both)

 

 
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This message was authored by: Myle7

Message posted on ‎26 Nov 2025 08:14 AM

Re: Totally Frustrated with SKYQ mini boxes keep losing connection to main Sky box!

Ah! *eco*, not echo!

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Superuser
This message was authored by: Daniel0210

Message posted on ‎26 Nov 2025 08:17 AM

Re: Totally Frustrated with SKYQ mini boxes keep losing connection to main Sky box!

Posted by a Superuser, not a Sky employee. Find out more

@Myle7 

See this link

https://www.sky.com/help/articles/using-the-standby-settings 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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This message was authored by: Robbo0410

Message posted on ‎26 Nov 2025 08:19 AM - last edited: ‎26 Nov 2025 08:20 AM

Re: Totally Frustrated with SKYQ mini boxes keep losing connection to main Sky box!

Switched to EE for my broadband provider around 2 month ago and haven't had problems, both the Q box and mini box stay connected, I'm guessing it's an internet provider issue perhaps, had nothing but issues with Sky broadband which is a bit farcical really

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