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Discussion topic: Total loss of all channels

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This message was authored by lenniederfrog This message was authored by: lenniederfrog

Total loss of all channels

Watching tv today 30th May when screen froze and all channels lost. Now all displaying message 

no programmes are currently being broadcast on this channel on all channels on q box

on main box and tv message is 

there is a technical fault with this channel please try again later on all channels 

anyone know what's going on 

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This message was authored by GD1 This message was authored by: GD1

Re: Total loss of all channels

Posted by a Superuser, not a Sky employee. Find out more

@lenniederfrog  Have you tried rebooting the Sky Q box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by MarkJ22 This message was authored by: MarkJ22

Re: Total loss of all channels

I had the exact same thing on Saturday - unplugged the box for a mimute and then turned it back on again and everythign came back as normal. Maybe some sort of software glitch?

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