Told last year that our dish would need moving but neighbour not happy as on there side of house

[Jonathan84]

We lose signal every year due to tree outside of our garden was told by a technician last year dish would need moving but onto neighbours wall they are not happy about that, now we have no connection whatsoever. 

[oldfella]

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@Jonathan84 wrote:

We lose signal every year due to tree outside of our garden was told by a technician last year dish would need moving but onto neighbours wall they are not happy about that, now we have no connection whatsoever. 

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Hi @Jonathan84 

You could Consider Sky Stream.

This is Sky's dishless streaming service.

https://www.sky.com/help/articles/sky-stream-faqs 

[Jonathan84]

We would If we could speak to someone that would be great 

[GD1]

@Jonathan84   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.