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[neel1010]

How do iget rid of this error. I've tried connecting help on phone for last week and they haven't been able to help at all. I've got sky HD, latest software, restarted multiple times but still can't access on demand or view my recordings.

[MightyQuinn]

Hi @neel1010   Just to be clear, do you have Sky Q (this community) or SkyHD? 

[neel1010]

Sky Q and HD package