To use this ervice you need to upgrade your susbscription

[Sp+Rhino]

Morning all

I have migrated back to Sky Q from Glass, i have received my sky box and all is setup, i am able to access movies and sports via the tv guide.

However from the home screen and all other tabs there i am getting an error " To use this service you need to upgeade your subscription" can anyone help please 

[Tom-W19]

Hi @Sp+Rhino 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.