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Discussion topic: Tnt hd channels not working on sky q box

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This message was authored by Buttons75 This message was authored by: Buttons75

Tnt hd channels not working on sky q box

Hi there. 

I pay for tnt sports through bt and watch on my sky q box. Also pay the extra for hd. Which has been fine. All of a sudden I can not watch the TNT hd channels. I can view the sd channels no problem at all. Contacted BT they say everything is fine there end. When I click on the tnt hd channels which are listed on 800ish says I don't subscribe to the channel and that I need to upgrade.  Please can you help me on this matter 🙏 


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This message was authored by stereohaven This message was authored by: stereohaven Answer

Re: Tnt hd channels not working on sky q box

Posted by a Superuser, not a Sky employee. Find out more

@Buttons75 wrote:

Hi there. 

I pay for tnt sports through bt and watch on my sky q box. Also pay the extra for hd. Which has been fine. All of a sudden I can not watch the TNT hd channels. I can view the sd channels no problem at all. Contacted BT they say everything is fine there end. When I click on the tnt hd channels which are listed on 800ish says I don't subscribe to the channel and that I need to upgrade.  Please can you help me on this matter 🙏 


We have had it confirmed that this problem should be resolved now. 

 

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