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Discussion topic: This morning my sky mini box said no signal. Tv screen blank and no volume. Only works with the apps

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Avatar for BusyLizzie8487
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This message was authored by: BusyLizzie8487

Message posted on ‎02 Nov 2023 08:28 PM

This morning my sky mini box said no signal. Tv screen blank and no volume. Only works with the apps

I can only get apps on the sky mini box . No tv or recordings etc. what can I do? 

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Avatar for Tom-W19
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This message was authored by: Tom-W19

Message posted on ‎03 Nov 2023 10:18 AM

Re: This morning my sky mini box said no signal. Tv screen blank and no volume. Only works with t...

Hi @BusyLizzie8487 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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Message posted on ‎05 Nov 2023 10:45 AM

Re: This morning my sky mini box said no signal. Tv screen blank and no volume. Only works with t...

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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This message was authored by: BusyLizzie8487

Message posted on ‎05 Nov 2023 11:22 AM

Re: This morning my sky mini box said no signal. Tv screen blank and no volume. Only works with t...

Came back on  ok the following day. Maybe it was the bad weather! Thanks

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