This message appears consistently when trying to access the TV guide

[Sandlem]

Waiting for TV Schedule… comedy's up when accessing the tv guide for all channels, HD, +1. Any suggestions welcome thanks in anticipation

[Daniel0210 · Accepted solution]

@Sandlem 

You haven't said what you've tried already. Have you rebooted your main Sky Q box? 

~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

[Sandlem]

Thank you - this worked second time around! All sorted - till next time. Thanks for advice