Thinking of cancelling Sky to

[debbieslade]

I have signed up to BT TV package but before I leave I want to talk to some one.

I have not found you very helpful over the years I've been with you for over 20 years.

I split with my partner eight years ago and you would not remove him from my package deal.

I find you very expensive 

[oldfella]

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@debbieslade wrote:

I have signed up to BT TV package but before I leave I want to talk to some one.

I have not found you very helpful over the years I've been with you for over 20 years.

I split with my partner eight years ago and you would not remove him from my package deal.

I find you very expensive 

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Hi @debbieslade 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[MightyQuinn]

Hi @debbieslade   Please see Welcome below for information about this community.

[TimmyBGood]

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@debbieslade wrote:

I split with my partner eight years ago and you would not remove him from my package deal.

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In what way are they still attached to the subscription?  Typically there's only one named account holder.

[Chodley]

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@MightyQuinn wrote:

Hi @debbieslade   Please see Welcome below for information about this community.

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Where is the "Welcome below"? I don't think I get that...

[MightyQuinn]

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@Chodley wrote:

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@MightyQuinn wrote:

Hi @debbieslade   Please see Welcome below for information about this community.

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Where is the "Welcome below"? I don't think I get that...

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Hi @Chodley   It doesn't make any sense out of context. Do you not see my signature? 

[Chodley]

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@MightyQuinn wrote:

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@Chodley wrote:

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@MightyQuinn wrote:

Hi @debbieslade   Please see Welcome below for information about this community.

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Where is the "Welcome below"? I don't think I get that...

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Hi @Chodley   It doesn't make any sense out of context. Do you not see my signature? 

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Nope. I have signatures turned off. I expect most people do see it though so thanks for the clarification 🙂