The show "Bitchin rides" wont let me download

[Jasminelouise1992]

I have discovery on my package but for some reason wont let me download bitchin rides series 9 even when i change format to SD???

Moderator note: subject of thread updated to better reflect the conversation and to try to stop replies going into spam

[Lisa-P1987]

Hi there @Jasminelouise1992 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Jasminelouise1992 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks