The recording display is permanently showing on my tv

[Janeyl01]

The recording band is permanently showing on my tv 

[oldfella]

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@Janeyl01 wrote:

The recording band is permanently showing on my tv 

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Hi @Janeyl01 

Looks like the SKY button at the top of your remote is stuck in

[Janeyl01]

No that's working fine but thanks 

[oldfella]

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@Janeyl01 wrote:

No that's working fine but thanks 

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Hi @Janeyl01 

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.