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Discussion topic: The new skybox is arriving today and I have to send my one back to you. Do I just hand the package t

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This message was authored by: CharlesPorter

The new skybox is arriving today and I have to send my one back to you. Do I just hand the package t

The new skybox is arriving today and I have to send my one back to you. Do I just hand the package to the delivery driver or does it need a label with an address et cetera please?

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This message was authored by: oldfella

Re: The new skybox is arriving today and I have to send my one back to you. Do I just hand the packa

Posted by a Superuser, not a Sky employee. Find out more

@CharlesPorter wrote:

The new skybox is arriving today and I have to send my one back to you. Do I just hand the package to the delivery driver or does it need a label with an address et cetera please?


Hi @CharlesPorter 

Make sure that you remove your viewing card before you hand back your existing box.

You do not need any labels..

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by: Chodley

Re: The new skybox is arriving today and I have to send my one back to you. Do I just hand the packa

Posted by a Superuser, not a Sky employee. Find out more

Depends if old one is a Q being replaced?

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