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Discussion topic: The new remote Sky sent me won’t pair with my a mini box

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Moonie2
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This message was authored by Moonie2 This message was authored by: Moonie2

The new remote Sky sent me won’t pair with my a mini box

‎11 Feb 2024 09:50 AM

There is a sky signal at the box but I can't change channel or operate any remote function. The new remote has new batteries and seems to be working fine because the red light is showing when buttons are pressed. I can turn the q mini box off and on manually but that's all. HELP!!!

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Invisiblename
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Superuser
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: The new remote Sky sent me won’t pair with my a mini box

‎11 Feb 2024 09:53 AM

Posted by a Superuser, not a Sky employee. Find out more

@Moonie2 

https://helpforum.sky.com/t5/Sky-TV/Sky-Remote-won-t-work-or-pair-with-TV/ba-p/3996272

I am just another Sky customer!
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