0

Discussion topic: The green light to come on on my skills skybox

Reply
This message was authored by: Welsholdfat

The green light to come on on my skills skybox

When I try to switch on my sky box, the orange light stays on all the time it doesn't change to green

Reply

All Replies

This message was authored by: oldfella

Re: The green light to come on on my skills skybox

Posted by a Superuser, not a Sky employee. Find out more

@Welsholdfat wrote:

When I try to switch on my sky box, the orange light stays on all the time it doesn't change to green


Hi @Welsholdfat 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply