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Discussion topic: The future of Sky Q

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This message was authored by: PandJ2020

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Internut1 wrote:

My sky Q is via my modem as I have fiber to the house.I do not use a dish but get my sky via my broadband connection. Why are people saying you have to have the sky dish to watch with skyQ when this is not so......????


Q requires a dish, full stop.

 

This can be accomplished with a local dish (the vast majority of installs), or a communal dish with a distribution method.

 

The distribution can be embedded in fibre connections with the appropriate hardware.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: BenJoBanjo

Re: The future of Sky Q


@Edward3345 wrote:

I have sky  box as well as smaller satalite boxes in each of my two upstairs bedrooms ? Sky street was not about when I bought into sky Q so I don't think I have ever signed up for sky streaming..?


OK, so your main Sky Q box receives its signal from the satellite via a dish which will be somewhere on the outside of your property. The Sky Q miniboxes receive content from the main Sky Q box wirelessly over a WiFi mesh system the main Q box creates. If you have Sky Broadband the miniboxes can be wired into your broadband network via ethernet cables instead. 

This message was authored by: Edward3345

Re: The future of Sky Q

Hi,

I have no dish and I have never signed up for sky streaming,only sky Q......??

This message was authored by: Edward3345

Re: The future of Sky Q

Hi,

I have No dish but I do have Sky Q........???

This message was authored by: PandJ2020

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Edward3345 wrote:

I have No dish but I do have Sky Q........???


See my post above.  If you have Q there will be a satellite feed from somewhere.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Edward3345

Re: The future of Sky Q

But I have No dish on my house..! I do have fiber 500 to my house and I do have Sky Q . I have never signed up for any Sky streaming only Sky Q when it first came out...???

This message was authored by: nigea99

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Edward3345 wrote:

Hi,

I have No dish but I do have Sky Q........???


hi @Edward3345 

 

As the others have indicated some customers do have a Satellite feed via their Fibre connections - this is known as a Communal System

 

In this case the Fibre provider has a dish somehwere in their system - you are not likely to know where

This message was authored by: Edward3345

Re: The future of Sky Q

Hi,

All I can say is that I don't have any dish, the only thing connected to my Sky Q box is my fiber to the home 500. It goes into my modem and then via a hdmi lead to my SkyQ box.I have not got Sky streaming I've only ever signed up to the Sky Q tariff. There is No dish in the street where I live as all are on Sky Fiber.

Totally puzzled about all this, my Sky Q works perfectly, so do the small boxes in both my bedrooms upstairs..?

This message was authored by: nigea99

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Edward3345 wrote:

Hi,

All I can say is that I don't have any dish, the only thing connected to my Sky Q box is my fiber to the home 500. It goes into my modem and then via a hdmi lead to my SkyQ box.I have not got Sky streaming I've only ever signed up to the Sky Q tariff. There is No dish in the street where I live as all are on Sky Fiber.

Totally puzzled about all this, my Sky Q works perfectly, so do the small boxes in both my bedrooms upstairs..?


@Edward3345 I refer you to my reply above yours.

 

The dish used for some providers to provide this to you  could be miles away 

 

Edit : Before SKY broadcast direct to customers in the late 1980s this is  not to disimilar to how some cable TV providers had TV channels like SKY TV Europe and Superchannel.  I had a large dish and was able to watch the feeds they got via Satellite

This message was authored by: Edward3345

Re: The future of Sky Q

Hi,

I do know that the feed for my Fiber to the home seems to come from a BT green cabinet in the street. I wonder if that has anything to do with me getting Sky Q without a dish. I also have my landline phone now connected to my modem...?

This message was authored by: MightyQuinn

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Hi @Edward3345   Any chance of some images to clear this up? Especially the back of the box so we can see the connections.

This message was authored by: PandJ2020

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Edward3345 wrote:

I wonder if that has anything to do with me getting Sky Q without a dish. 


As explained many times there is a dish if it is Q.  But you don't have a personal dish on your house...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Edward3345

Re: The future of Sky Q

Sorry but I am disabled and it would mean pulling the cabinet that the TV and sky box are situated in out, this is too much to do for me as its very heavy and I can't shift it to take the pics you want. There is only the HDMI lead from my Sky modem to the Q box and another going to my TV from the Q box. I have a new type of socket on my wall that was installed by a Sky engineer that has three green lights on it and also has my modem and phone plugged into it and then via HDMI to the SkyQ box. Hope that helps..?

This message was authored by: MightyQuinn

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Hi @Edward3345   How about an image from the front of the box, or whatever you can see without moving anything?

This message was authored by: PandJ2020

Re: The future of Sky Q

Posted by a Superuser, not a Sky employee. Find out more

See here for example: https://www.ofnl.co.uk/wp-content/uploads/2022/08/OFNL-FIRS-Leaflet.pdf

I am just another Sky customer and my views are my own even if you don't like the answers
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