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Discussion topic: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

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This message was authored by: Caroline

The connections into my sky box are hitband miss they have to be moved about until sky comes on.

The connectors in the rear of my sky box are not fully connecting and having to wiggle them all the time for sky to come on.

Would there be any wireless connection

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This message was authored by: PandJ2020

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

Posted by a Superuser, not a Sky employee. Find out more

@Caroline wrote:

Would there be any wireless connection


No.

 

Which connectors are you wiggling?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Caroline

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

The 2 that go into the back of the box. The single wire that goes inside then screw it tight .

This message was authored by: NewToSky

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

One of two reasons. Either the connector is not fully screwed onto the box. The fact that you can wiggle this seems a good indication. Alternatively the wire on the central wire on the connector was not long enough to start with. The connector is called an 'F' connector, and is normally reliable when correctly applied. Try to screw the threw of the connector in as far as it will go with resonable pressure. Make sure you cannot pull the wire away after screwing in tight. If you can, then it may be the connector end needs to be screwed back onto the cable securely. Here you may need pliers to help you do this. If still not right then call in proffessional help or call back the Sky installer.

 

I hope this helps.

This message was authored by: PandJ2020

Re: The connections into my sky box are hitband miss they have to be moved about until sky comes on.

Posted by a Superuser, not a Sky employee. Find out more

They are from the dish.

 

Take them out, check the integrity of the wires (no lose braiding for example) and reinsert them and screw tight.  If still a problem you may need an engineer to properly terminate them (unless you confident with F-plug wiring)

I am just another Sky customer and my views are my own even if you don't like the answers
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