20 Nov 2023 08:48 PM
The blue light is pulsing, the red standby light is on and the Boz won't turn off. I also have a new remote that I need to use please . Can u help me please ?. Thank you.
21 Nov 2023 08:55 AMPosted by a Sky employee
Hi there, Roberts2023. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Nov 2023 11:22 AMPosted by a Sky employee
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
Search Sky Community
Start a new discussion
On average, new discussions are replied to by our users within 90 minutesNew Discussion