The apps on my tv option slider are missing

[rosie2q]

My tv was restricted, this was no fault of my own it was a mistake you made.....my tv was reinstated but I now have no apps unordered to watch player, you tube and other apps......very disappointed in sky at this very moment!!

[Laing1]

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@rosie2q wrote:
My tv was restricted, this was no fault of my own it was a mistake you made.....my tv was reinstated but I now have no apps unordered to watch player, you tube and other apps......very disappointed in sky at this very moment!!

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@rosie2q you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

this can take upto 24 hours to work but normally less 

[MightyQuinn]

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@rosie2q wrote:
it was a mistake you made.....

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Hi @rosie2q   You may not be aware that this is a public community forum. You are not talking to Sky.