The WiFi signal is weak for upstairs in my house. I have a smart TV and I can get a signal to the TV

[ELIZABETHLESTER]

When can I expect an answer

[ELIZABETHLESTER]

Hi need technical support

[TimmyBGood]

@ELIZABETHLESTER 

Sky doesn't provide technical support through this forum.

For information: Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

[Anonymous]

If youhave wifi problems due to a weak signal, being so far away from the router, you can buy a Wifi extender. I can watch SKY in my shed whiich is about 40 metres from my Router. I bought TP-LINK 300M WiFi Extender Booster & 600Mbper second Powerline kit from Argos for £44.99. I now have a good Wifi signal anywhere on my property/grounds.