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Discussion topic: The Bill on Drama channel!

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This message was authored by: jace777

The Bill on Drama channel!

On separate boxes only this show ever gets stuck on the playbacks,has others had this problem.For example Classic Eastenders and other shows do not freeze for 10 seconds or so,as you scan fast forward etc.please let me know about this thanks again Jace!

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This message was authored by: Olly1975

Re: The Bill on Drama channel!

Hi, this has been reported , hopefully will be fixed soon.

This message was authored by: ReubyBlu

Re: The Bill on Drama channel!

This is my issue too. I've never had a issue with any other show or channel but The Bill is unwatchable, due to constantly freezing, jamming, etc. The remote just doesn't seem to work, but only on this show. Why?!

And if it's been reported, why is it not fixed yet?? 

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This message was authored by: jace777

Re: The Bill on Drama channel!

Also on the W channel its watchable just stuck as you try to play or rewind it etc!

This message was authored by: ReubyBlu

Re: The Bill on Drama channel!

3 months since the first post on this and we still have the same problem! I thought someone was going to fix it?!

This message was authored by: Delboy8282

Re: The Bill on Drama channel!

Still having this problem...

This message was authored by: Lisa-P1987

Re: The Bill on Drama channel!

Thanks for escalating this. We’ve sent Delboy8282 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Addie15

Re: The Bill on Drama channel!

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by: barrel24

Re: The Bill on Drama channel!

Still issues with the bill on u&drama pressing select takes at least a minute to respond. Hardly pauses. Some episodes in season 19 are labelled as season 22 very difficult to watch a series with all these issues. 

This message was authored by: TimmyBGood

Re: The Bill on Drama channel!

Posted by a Superuser, not a Sky employee. Find out more

@barrel24 

 

UKTV is owned by BBC Studios, not Sky.

 

https://u.co.uk/contact 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: barrel24

Re: The Bill on Drama channel!

I understand this. However I believe this to be a sky issue. A program shouldn't freeze a box also i would think it's sky who sort the epg. 

thanks

This message was authored by: ReubyBlu

Re: The Bill on Drama channel!

Exactly! It's irrelevant who owns the channel - it's sky who are screening it. It's ridiculous that this is still ongoing, months after people raised it as an issue. They're screening ads around the programme so are making revenue from it, yet don't seem to care that it is so difficult to watch.

This message was authored by: ReubyBlu

Re: The Bill on Drama channel!

We do still need help! A year on and the same issues happen - as is clear from the replies! 

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