05 Apr 2023 08:45 PM
Can I move my technician calling am on the 7th April to pm on the 7th April please
05 Apr 2023 08:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Morriston wrote:
Can I move my technician calling am on the 7th April to pm on the 7th April please
Hi @Morriston
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
The following link explains the online options to re schedule a Sky Engineer.
https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment
06 Apr 2023 08:22 AM
Posted by a Superuser, not a Sky employee. Find out moreI've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Apr 2023 08:56 AM
Posted by a Sky employeeHi there, thanks for the escalation, all available slots are available to book via self service, below is a direct link to your orders where the visit can be amended, please note we do not have any additional slots available here in customer service, just the one's showing on self service.
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