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Discussion topic: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

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GD1
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Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

‎30 Oct 2024 08:43 PM

Posted by a Superuser, not a Sky employee. Find out more

New thread created to reflect issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Chloe-W22
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Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

‎01 Nov 2024 09:54 AM

Posted by a Sky employee

Hi all,

 

I want to thank you all for contributing to this thread. As this issue was resolved on Wednesday night I'll be locking this thread, but if you need anymore support you can create a new post on the Community Help Forum by clicking here.

 

Thanks,

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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MervMoran
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Error code DUG1

‎29 Oct 2023 04:58 PM

I have tried to use the red button functionality when watching a sky sports football match and it comes up with the following message:-

 

"There is a technical issue, please try again later.

 

code:DUG1

id b9c26f

 

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Jimbojake
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Re: Error code DUG1

‎29 Oct 2023 08:00 PM

Hi, I have this exact error message "DUG1" and the red button doesn't work with F1 and football. 

I have only just had Sky Q fitted 1 week ago and just thought it was with being new. 

It will be interesting to see what the issue is. I think I need to call Sky as its so new.

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Shakey
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Re: Error code DUG1

‎30 Oct 2024 07:52 PM

I now have the same error🙄

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StIvesSky
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Re: Error code DUG1

‎30 Oct 2024 07:54 PM

Exactly the same error.  Annoying 

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BPSPark
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Re: Error code DUG1

‎30 Oct 2024 07:54 PM

I know also have the same error. Can't find anything to explain what it is

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CarolineH2
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Code: DUG1

‎30 Oct 2024 07:54 PM

Everytime we press the 3 dots on sky sports it comes up with technical issue - anyone else?

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Tariko
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Re: Error code DUG1

‎30 Oct 2024 07:55 PM

Sabotage!

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Danbroady
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Re: Error code DUG1

‎30 Oct 2024 07:55 PM

We have the exact same message

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clairemortell01
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Re: Error code DUG1

‎30 Oct 2024 07:55 PM

This is very annoying as I have the same error code 

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AJPothecary
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Re: Error code DUG1

‎30 Oct 2024 07:56 PM

I have same error code but on Virgin 

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Philives
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Re: Error code DUG1

‎30 Oct 2024 07:56 PM

Same here, what is going on???

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fizzle+cola
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Re: Error code DUG1

‎30 Oct 2024 07:56 PM

Here too.....

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XXbigEXX
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Re: Error code DUG1

‎30 Oct 2024 07:56 PM

Is anyone's working now?

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James315
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Re: Code: DUG1

‎30 Oct 2024 07:56 PM

Yeah same , can't watch match and 9 min in now!

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