Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

[Sam159]

I got free Netflix I don't do Netflix basically I got nothing and hung up !!!! 30 minutes of wasted tirade please god I'm.now going to have a nervous breakdown!!!

[Sam159]

I failed he tried to sell me Netflix as compensation you what!!!!!! I gave up no compensation for 90 minutes loss of a game basically..people they are awful I told him om going to end my contract in June that didn't work either but now I will definitely I don't need sky in my.life anymore...

[DXB04]

Think it should be renamed to 'Sky Sports-"

[EHump]

Great customer service as ever.....

[Sam159]

I had to study that !!!!!!

He tried to sell me Netflix I don't do Netflix I went nuts ! How is that compensation????? 

[Daniel0210]

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@WinchT77 wrote:

Hello Sky ? Can we have an official response? 44 pages of issues.

No reply from Sky?

It seems you missed the response at 2125 hrs (post 611).

Please compensate us.....

Very unlikely and based on the time it was down it would be a few pence. 

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[Sam159]

That seems thr case...but to me it's huge !!!! No empathy or customer service from them whatsoever!

[GMSmith]

Is that really an answer? It's not as if we can try it out as there are no matches on at the moment, what are the odds that it's a DUG1 code next time. I'd like to actualy know the explanation to the the code DUG1, is that availiable anywhere?

[Sam159]

A sky fault we will never know they are a rule to themselves....no support no customer service just take your money ....I've now given up on having sky and be able to watch football and Chelsea one of my only pleasures in life left and sky have taken it away from me in one evening....come June I'll be giving them notice to end my contract that they don't adhere to.

[WinchT77]

Compensation?

[Sam159]

It was a sky issue a massive one I called this morning I got offered reduced sub on netflix what !!!!!!! I explained I don't watch netflix I don't do films I just want my sports especially football that's promised to me ...they failed miserably with any empathy or customer service I hung up after 30minites ...

[WinchT77]

Thx for 611 - generic wiping of hands response.

[Daniel0210]

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@WinchT77 wrote:

Compensation?

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@WinchT77 

Please read the earlier reply.

[Sam159]

I'm kissing them goodbye next June ASAP my postie has suggested the fire stick route which seems v likely I can then forget all about sky...

[James860349]

I was watching a football match last night on sky sports through my tv and I couldn't watch the 2nd half of the game because it came up as technical issues and I couldn't watch the 2nd half which was very annoying specially when I pay 80 a month and I can't watch sky tv it's happen a few times and mainly after 9pm when your office or telephone help line is closed