Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

[Sam159]

That's interesting same here so it wasn't WiFi shambles wuth band steering it was THEM ! I should call get angry at them want answers but my blood pressure would pop !!! I believe it was a huge demand thing...I only got the game again at 91.20 minutes so I saw a few moments lol...I only have sky for my football that's all ! 

[ACarmichael]

Fault DUG1 5dde02 shown last night so couldn't watch football. Called the helpline & told it's an issue they're trying to sort.

Anyone have the same?

**bleep** off as I only swapped over to Q on Monday

[mikeot]

Same issue here

[Sam159]

One poster on here said she managed to watch the red button on her TV app I've tried this morning to get sky sports on my expensive LG oled TV but nothing is doing so no idea how this was achieved as you pay extra for sky sports only reason I have sky and I'm couldn't watch the promised and hyped up sky announcement that all games were being aired....I should call them but I've run out of patience.   I watched some on my phone but it was a bad evening all round. 

[WinchT77]

Hello Sky ? Can we have an official response? 44 pages of issues.

No reply from Sky?

You have been pushing this Sky+ on podcasts and on the home screen, yet when a set of games are streamed it does not work. Please compensate us.....

[Sam159]

Great try but they won't answer we need to beg for mercy...my poor WiFi hub was reset 6 x last night needlessly it hates being fiddled with...stress...yes ! Sky never look here..

[Sam159]

Yes we are all angry ...some got it some didn't... (Removed) !

Moderator note: Removed inappropriate language

[Annie+UK]

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form

[EHump]

Let us know what they say!

[Sam159]

Well I  can't get through to a human I will battle on.

[Sam159]

I've got through I've let rip massively I'm now on hold!!!!

[Sam159]

I've lost my temperature with a human at sky about last night I'm.on hold !!! At my expense!!!!!!! I demanded a whole months refund doubt I'll get it...I hate them...

[EHump]

I'm intrigued if they will put anything right on this, I've had no end of problems with Q and nothing ever gets done, other than the price increasing. Fingers crossed for you Sam 

[hurstm]

Mine now works great that football was last night not now 🙄🙄😡

[Headbear62]

Very disappointed that We were unable to watch the Manchester United and Arsenal matches this evening.  We tried numerous times and got lots of different error codes.  Sky say they have sorted this out for future games, any guarantee of this? Any COMPENSATION?  I doubt it yet they want us to pay extra to watch HD - that's another issue....

told we have everything in our Sky Q package ( except films and kids that we don't use) But struggled to watch Sweetpea, until I worked out we had to watch it on catchback with the format changed to SD. I'm not too bothered about HD these days as so many old classic programmes are not HD! But my partner is livid, hes the sport fan and pays a lot to watch golf & football etc, we can'y just have Sky Sport, we have to have it as an add on to Entertainmnet/ Box Sets/ Atlantic package. THere are only so many hours in the day anf freeview and Netflix show mosy of what we watch other than sport.

While I'm ranting - NO RUGBY THIS AUTUMN - disgraceful, looked on Discovery plus that is part of our Sky package but does not include the rugby - we would have to upgrade!