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Discussion topic: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

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This message was authored by Garethholmes5 This message was authored by: Garethholmes5

Re: Crap Sky service

When you pay good money to watch a sporting event that happens to be on TV when Sky call centres are shut you can't do anything about it how convenient 😵

This message was authored by Davey21 This message was authored by: Davey21

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Did a software update and mine is now working, too little too late

This message was authored by MarcS This message was authored by: MarcS

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

So annoyed match now finished. 

This message was authored by Rob-1951 This message was authored by: Rob-1951

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Still not working. Missed all nufc game. Absolute shambles!

This message was authored by Spatel2101 This message was authored by: Spatel2101

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Where in the sky sports app? Is this accessed through the puck? 

This message was authored by Sam159 This message was authored by: Sam159

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

I'm not calling them utterly waste of time I finally got into the red button at 91.20 into the match absolutely brilliant !!!!!! I think sky dug1 was a sky issue tonight not my WiFi banding some were lucky like my ex that got his game i failed I'm furious.

This message was authored by Sam159 This message was authored by: Sam159

Re: Can’t watch Man Utd on Sky sports +

Your not alone !! I finally got it at 91.20 minutes into game !!!!!!! Horrendous sky 

This message was authored by DF83 This message was authored by: DF83

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

I did manage to get back in to the app, I just kept trying over and over and eventually it just worked.

 

I missed about 10 minutes of the match.

 

Think Sky need to upgrade their servers to cope with the demand.

This message was authored by Tommo999 This message was authored by: Tommo999

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

After faffing for over an hour, I've missed most of the match I wanted to watch! 
however I have googled how to fix it and it has eventually worked. 
Press the Home button and scroll to settings. But just highlight settings. 
Type 001 and press select. 
This takes you to the engineer settings. 
Scroll to Apps. 
Select Refresh Apps. Keep it on the page while it refreshes the apps. It took about 10 minutes for me.


Now your apps are refreshed. Log into Sky Sports app and you should get the games (or last minute of the game I wanted to watch in my case!) 

This message was authored by Sam159 This message was authored by: Sam159

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

I got game finally in extra time lol sakes what a waste of an evening [removed]

 

Moderator note: removed inappropriate comment

This message was authored by Jordan50 This message was authored by: Jordan50

SHOCKING

Hi sky, have you ever wondered why people get dodgy sticks? 

well if not, tonight is Exhibit A!

 

at least it's reliable, and 90% cheaper....

 

but I'll keep paying £140 a month because obviously I'm an idiot, but aslong as we're playing along with your game of monopoly, its all okay.

This message was authored by ImmyL This message was authored by: ImmyL

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

What's the bet that Sky are using AWS servers aka Amazon Web Services - hehehehe

This message was authored by Ragga9 This message was authored by: Ragga9

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

dont worry chaps!! we got a reply on 89th minute of the match from Sky and it starts working as soon as the match finishes 

This message was authored by MarcS This message was authored by: MarcS

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Thank you for the reply to this problem. A corporate response to this quite considerable issue would be good and how they are to recompense the affected customers would be advantageous. 
But I thank you for your contribution

This message was authored by krsky This message was authored by: krsky

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

This is really not good enough.  We pay good money to get a reliable service and have just missed the first game under new management

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