Error code DUG1

[penelope+pitstop]

Same here.

code: DUG1

id: 6e02c8

Tried a reboot, ensured all cabling is good, WiFi fine.

This red button football has been poor to date, with other error codes thrown up, frozen picture etc.

[AbstractUK]

Same issue here trying to watch Man Utd game on red button

[Aceman255]

Likewise 

[Gordon+Bennit]

Same 🙄 just want to watch the Arsenal match. Annoying.

[DrDomski]

Same issue trying to watch football. Not good enough

[PenelopeDel]

Any quick fix for this? Poor service for what we pay. Can watch brighton v Liverpool but not man utd vs Leicester City 

[CHPT]

Yep, same for Newcastle v Chelsea game

[Tariko]

Deliberate!

[Skan]

Same issue

[MarkP5]

Exact same. Complete joke considering how much is charged for this. Get it fixed Sky. 

[Sallyanne+1977]

Same here using it for the first time 

[Paddy815]

Same here, trying to watch newcastle beat Chelsea 

[Craig128]

Same has happened to me, we all pay so much to have sky and you can't even watch what you want to watch 

sky is a joke these days 

[holmestm]

Not working on Virgin Media, same message.

[jsangta]

Same on Virgin. Works in the app on my phone though