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This discussion topic is read only This discussion topic has been answered Discussion topic: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

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This message was authored by: GD1

Message posted on ‎30 Oct 2024 08:43 PM

Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Superuser, not a Sky employee. Find out more

New thread created to reflect issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Chloe-W22 Answer

Message posted on ‎01 Nov 2024 09:54 AM

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Sky employee

Hi all,

 

I want to thank you all for contributing to this thread. As this issue was resolved on Wednesday night I'll be locking this thread, but if you need anymore support you can create a new post on the Community Help Forum by clicking here.

 

Thanks,

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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Message posted on ‎29 Oct 2023 04:58 PM

Error code DUG1

I have tried to use the red button functionality when watching a sky sports football match and it comes up with the following message:-

 

"There is a technical issue, please try again later.

 

code:DUG1

id b9c26f

 

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Message posted on ‎29 Oct 2023 08:00 PM

Re: Error code DUG1

Hi, I have this exact error message "DUG1" and the red button doesn't work with F1 and football. 

I have only just had Sky Q fitted 1 week ago and just thought it was with being new. 

It will be interesting to see what the issue is. I think I need to call Sky as its so new.

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Message posted on ‎30 Oct 2024 07:52 PM

Re: Error code DUG1

I now have the same error🙄

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Message posted on ‎30 Oct 2024 07:54 PM

Re: Error code DUG1

Exactly the same error.  Annoying 

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Message posted on ‎30 Oct 2024 07:54 PM

Re: Error code DUG1

I know also have the same error. Can't find anything to explain what it is

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Message posted on ‎30 Oct 2024 07:54 PM

Code: DUG1

Everytime we press the 3 dots on sky sports it comes up with technical issue - anyone else?

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Message posted on ‎30 Oct 2024 07:55 PM

Re: Error code DUG1

Sabotage!

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Message posted on ‎30 Oct 2024 07:55 PM

Re: Error code DUG1

We have the exact same message

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Message posted on ‎30 Oct 2024 07:55 PM

Re: Error code DUG1

This is very annoying as I have the same error code 

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Message posted on ‎30 Oct 2024 07:56 PM

Re: Error code DUG1

I have same error code but on Virgin 

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Message posted on ‎30 Oct 2024 07:56 PM

Re: Error code DUG1

Same here, what is going on???

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Message posted on ‎30 Oct 2024 07:56 PM

Re: Error code DUG1

Here too.....

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Message posted on ‎30 Oct 2024 07:56 PM

Re: Error code DUG1

Is anyone's working now?

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Message posted on ‎30 Oct 2024 07:56 PM

Re: Code: DUG1

Yeah same , can't watch match and 9 min in now!

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