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This discussion topic has been answered Discussion topic: TNT sports connectivity issues. All other channels working fine

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This message was authored by: Mike177

TNT sports connectivity issues. All other channels working fine

Error message says "This channel is currently affected by a problem with your satellite signal"

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This message was authored by: stereohaven Answer

Re: TNT sports connectivity issues. All other channels working fine

Posted by a Superuser, not a Sky employee. Find out more

@Mike177 wrote:
Error message says "This channel is currently affected by a problem with your satellite signal"

Yep, been quite a bit of this.

 

Assuming a box reboot (unplug at the mains for at least 5 minutes), doesn't fix it, then your dish may well be slightly out of alignment and you will need an engineer.

 

In the meantime you can watch via discovery+ in up to UHD assuming you have activated it. The app is on your Q box.

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LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Mobile | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC

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This message was authored by: stereohaven Answer

Re: TNT sports connectivity issues. All other channels working fine

Posted by a Superuser, not a Sky employee. Find out more

@Mike177 wrote:
Error message says "This channel is currently affected by a problem with your satellite signal"

Yep, been quite a bit of this.

 

Assuming a box reboot (unplug at the mains for at least 5 minutes), doesn't fix it, then your dish may well be slightly out of alignment and you will need an engineer.

 

In the meantime you can watch via discovery+ in up to UHD assuming you have activated it. The app is on your Q box.

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Mobile | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC

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This message was authored by: Mike177

Re: TNT sports connectivity issues. All other channels working fine

Thanks for this. I have added the Discovery + app to my sky profile but it is not allowing me to view TNT content, saying I need to add TNT to my Sky package with a QR code. The QR code is a dead link. Will the TNT content appear automatically  later since I already have a subscription? 

This message was authored by: stereohaven

Re: TNT sports connectivity issues. All other channels working fine

Posted by a Superuser, not a Sky employee. Find out more

@Mike177 

 

Who do you pay for access to TNT Sport?

 

If Sky, the link to activate should work, if BT/EE you need to activate discovery+ access through them.

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Mobile | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC
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This message was authored by: Mike177

Re: TNT sports connectivity issues. All other channels working fine

Hi   - it's through Sky. I have been able to activate the app and view the content but when trying to access the  TNT sports content it's not allowing me to

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