TNT sports channels all 'currently affected by a problem with your satellite signal'

[Tims210]

ALl teh TNT sports channels come up with an error when I try to watch them: 'This channel is currently affected by a problem with your satellite signal.

ALL other channels are working correctly. SKy go wil not let me wqtch TNT sports either yet I am paying for the service

[Tom-W19]

Hi @Tims210 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[stereohaven]

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@Tims210 wrote:

ALl teh TNT sports channels come up with an error when I try to watch them: 'This channel is currently affected by a problem with your satellite signal.

ALL other channels are working correctly. SKy go wil not let me wqtch TNT sports either yet I am paying for the service

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Have you tried watching through Discovery+? 

[Mr+Flibbles+86]

We are still looking to help you @Tims210 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Tims210]

Engineer visit booked for today to confirm dish orientation ok. Then it's between Sky and TNT Sport to sort it out. I can see on discovery  but that's not the point

[stereohaven]

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@Tims210 wrote:

I can see on discovery  but that's not the point

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Of course it isnt, but it does allow you to watch anything on TNT Sports that you cannot access currently through the TV Guide while you wait for a fix.

Plus, it helps confirm that your TNT Sports account is actually live and valid, which means it is a Sky problem (probably dish alignment), which the engineer can sort when they visit.

[Tims210 · Accepted solution]

Engineer replace and realigned disk. Listed build so not many options available but it's all ok now😁

[ChrisB203]

I am having the same problem. How do I book an engineer to check alignment?