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Discussion topic: TNT sport . Not in HD

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This message was authored by Asbo+56 This message was authored by: Asbo+56

TNT sport . Not in HD

Why is my  new TNT Sports subscription NOT in HD?  How can I fix it?

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This message was authored by nigea99 This message was authored by: nigea99

Re: TNT sport . Not in HD

Posted by a Superuser, not a Sky employee. Find out more

@Asbo+56 wrote:

Why is my  new TNT Sports subscription NOT in HD?  How can I fix it?


hi @Asbo+56 

 

Are you selecting the HD versions of the channels & if so what message do you get - on my box the HD versions are much further down the channel lkist

(BTW I don't subscribe to TNT so not too familiar with the channels themselves) 

This message was authored by Laing1 This message was authored by: Laing1

Re: TNT sport . Not in HD

Posted by a Superuser, not a Sky employee. Find out more

@Asbo+56 wrote:

Why is my  new TNT Sports subscription NOT in HD?  How can I fix it?


 

@Asbo+56 who have you subscribed through and what channel number are you trying if through Sky the HD channels should swap to the 400's but may not have swapped so look in the 800's 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Scass89 This message was authored by: Scass89

Re: TNT sport . Not in HD

Having same issue after recently subscribed. Any help appreciated 

This message was authored by caesarome This message was authored by: caesarome

Re: TNT sport . Not in HD

Posted by a Superuser, not a Sky employee. Find out more

@Scass89 

Who did you recently subscribe via, Sky or BT/EE ?

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This message was authored by Scass89 This message was authored by: Scass89

Re: TNT sport . Not in HD

Hi @caesarome 

 

via sky - based in Ireland 

This message was authored by Kimber12 This message was authored by: Kimber12

Re: TNT sport . Not in HD

Im having this issue as well. Sky Ireland, subscribed to TNT / Premier Sports through Sky themselves. TNT HD channels in the 800's stating that I need to upgrade my package to view, even though I have a UHD / HD package. I can watch some games in UHD through TNT Ulitimate (via red button on the standard definition channel) but the day-to-day stuff is all standard definition. Any help or fixes would be appreciated.

This message was authored by Scass89 This message was authored by: Scass89

Re: TNT sport . Not in HD

I am getting no where with sky on the phone. Sending signals to my box and being told to wait 48 hours. 

A joke at this stage 

This message was authored by Scass89 This message was authored by: Scass89

Re: TNT sport . Not in HD

After two weeks I finally got the solution. The removed my sports extra package and then re added it.  

Hopefully this will fix others having the same Issue 

This message was authored by Kimber12 This message was authored by: Kimber12

Re: TNT sport . Not in HD

Cheers, I'll give them a shout tomorrow again and mention this as a possible solution.

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