TNT sport 2 not working on Sky Q 3 nights in a row

[Mick+b1]

Picture on TNT Sport 2 keeps breaking up this is the 3rd night in a row - paying money to watch premier league football and cannot watch it! Anyone else have this issue?

Works fine on sky go and the other TNT Channels work fine - come on sky sort it out or refund us!

[SKY1992bf]

@Mick+b1 whilst watching tnt sports 2 what signal strength are you receiving, to find it follow the instructions below 

An indicative Signal Strength and Quality is found in Q Home menu.

Home - Settings - Status..

Scroll right to Satellite Signal - More info.

[Mick+b1]

@SKY1992bf @Hi thanks for the message signal strength 70 signal quality 90

[SKY1992bf]

@Mick+b1 For comparison what are the readings for the other tnt channels 

if you haven't already done so might be worth calling sky and see what they say and if needs be they can arrange an engineer visit 

[Mick+b1]

@SKY1992bf  Thanks yes checked the other TNT Channel that are working and getting the same numbers - I will give sky a call. Thanks for your help. 👍

[Laing1]

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@SKY1992bf wrote:

@Mick+b1 whilst watching tnt sports 2 what signal strength are you receiving, to find it follow the instructions below 

An indicative Signal Strength and Quality is found in Q Home menu.

Home - Settings - Status..

Scroll right to Satellite Signal - More info.

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@SKY1992bf that won't work on Sky Q as the signal strength you see it not of the channel you are watching but a predefined transponder so its the same transponder it measures irrespective of what  channel you are watching on which is why @Mick+b1 is seeing the same numbers for both the channels they have tried 

[stereohaven]

@Mick+b1 

As an interim while you get it sorted, you should be able to watch TNT Sports 2 HD (or any of their channels), live through the Discovery+ app on Sky Q.

[Mick+b1]

@stereohaven thanks but I tried that earlier and it's telling me it will take up to 24 hours to be able to watch TNT Channels - heyho - hopefully next time they show multi matches using TNT 2 they will have sorted it. I can watch it on the iPad using sky go but nothing like as good as the big screen