@Njj wrote:
Continued loss of picture on TNT sports. Have reset box twice and still a problem. Other channels are good
After trying resets and software updates, the only other possible problem is a box fault or dish misalignment, both of which require an engineer.
When you contact Sky to arrange an engineer, expect a significant wait for an appointment, there is a lot of work (recent storms) and less engineers these days.
In the meantime, you can use the discovery+ app on Q to watch if the pixelated picture is unbearable. Make sure you activate it first by following the instructions here.
I have assumed you are paying Sky for access to TNT Sports, if not, contact BT/EE to activate
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LG OLED | Sky Q | Sky Q Mini | Apple TV 4K | SONOS Beam 2 | Sky Mobile | Voxi Mobile | BT Smart Hub 2
