@Njj wrote:
Continued loss of picture on TNT sports. Have reset box twice and still a problem. Other channels are good
After trying resets and software updates, the only other possible problem is a box fault or dish misalignment, both of which require an engineer.
When you contact Sky to arrange an engineer, expect a significant wait for an appointment, there is a lot of work (recent storms) and less engineers these days.
In the meantime, you can use the discovery+ app on Q to watch if the pixelated picture is unbearable. Make sure you activate it first by following the instructions here.
I have assumed you are paying Sky for access to TNT Sports, if not, contact BT/EE to activate
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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
