TNT Sports part recording and then failing with Message Software Issue

[Richard661]

Have Sky Q and trying to record stuff on TNT and it is part recording and then failing with the error message "Part Recorded (1h 33m) Software Issue today 12.00am". I was trying to record a foot ball match.

When I played it had started at the wrong place and only recorded part of the match before failing

Had the same when recording Rugby as well

Any Ideas??

[Addie15]

Hi there, Richard661.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147