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Discussion topic: Switching from sky stream to sky q. Will it come with a viewing card as I do t have one.

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This message was authored by: annguiry

Switching from sky stream to sky q. Will it come with a viewing card as I do t have one.

Switching from sky stream to sky q. Gets delivered today. Will it come with a sky viewing card because I don't have one.

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This message was authored by: Daniel0210

Re: Switching from sky stream to sky q. Will it come with a viewing card as I do t have one.

Posted by a Superuser, not a Sky employee. Find out more

@annguiry 

If you previously had Sky Q Sky will expect you to have kept your old viewing card and won't automatically dispatch a new one. If you are totally new to Sky one is normally sent out via Royal Mail (unless the process has changed).


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: annguiry

Sky q viewing card?

Switching from sky stream to sky q and gets delivered today. I don't have a viewing card because I didn't have a card with sky stream. Will it come with one. I hope so.

This message was authored by: oldfella

Re: Sky q viewing card?

Posted by a Superuser, not a Sky employee. Find out more

@annguiry wrote:

Switching from sky stream to sky q and gets delivered today. I don't have a viewing card because I didn't have a card with sky stream. Will it come with one. I hope so.


Hi @annguiry 

Assume this is a new Sky Q install by Engineer.

Viewing cards are normally posted out by Sky prior to Q installation.

Most Sky Engineers will carry spare cards but there is no guarantee.

This message was authored by: cbball

Re: Sky q viewing card?

When ours was installe the installer had the viewing card with him, and registered it during the install.

This message was authored by: Daniel0210

Re: Sky q viewing card?

Posted by a Superuser, not a Sky employee. Find out more

@annguiry 

Your two threads have been merged. Not sure why you asked the same again.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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