0

Discussion topic: Starlink doesn’t work with Sky Q. Sky says there is nothing I can do

Reply
This message was authored by HW4 This message was authored by: HW4

Starlink doesn’t work with Sky Q. Sky says there is nothing I can do

Sky Q won't work with Starlink with or without linked mini boxes. Sky engineers say there is nothing I can do. 

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Starlink doesn’t work with Sky Q. Sky says there is nothing I can do

Posted by a Superuser, not a Sky employee. Find out more

See this thread: https://helpforum.sky.com/t5/Sky-Q/Starlink-and-Sky-Q/m-p/4255820

 

But it should 'work'...  There are some known issues due to the latency in Starlink (see link)

 

Any mini connectivity uses it's own network (5GHz on channel 36-48) - possibly clashing with StarLink router?

I am just another Sky customer and my views are my own
HW4
Topic Author
This message was authored by HW4 This message was authored by: HW4

Re: Starlink doesn’t work with Sky Q. Sky says there is nothing I can do

Thanks, v helpful

 - I'll take a look. 

This message was authored by Listone This message was authored by: Listone

Re: Starlink doesn’t work with Sky Q. Sky says there is nothing I can do

Hi guys

our internet has always been pretty poor 30mbps at best dropping in and out, sky was ok but we have a gamer who constantly cursed the connection, didn't matter the supplier, bt, sky, Vodafone or ee , all garbage. So decided to get Starlink, well the gamer is pretty happy, he had to make some adjustments don't know what they were, but he is Happy 🙂 I was expecting 100mbps and on average that is about it, best I've seen is 345 mbps which may or may not sound great compared to new build fibre at 512mbs but we can't get that hence the Starlink. Now all seems to be working pretty well, have the Starlink dish connected to the main router in the loft and then another router connected wirelessly as a node in the lounge with the sky Q box hard wired to it, that's the only way I could get sky to work, now it's working but we are getting ghosting, not noticed it on live channel broadcasts but watching our recorded or downloaded programmes we get a lot of ghosting, I'm pretty thick when it comes to tech guess it's a part of getting old.

Anyone have any ideas ???

 

Guy

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion