Spotify app no video on video podcasts

[ollockstovirgin]

For a while now (couple of weeks atleast) I'm no longer able to get video on podcasts on Spotify app on Sky. Fozcast, JRE etc I used to watch regularly on sky using the Spotify app. Now only plays audio? 

I've reset mini box to default settings to no avail, both main box and mini box are doing the same. Also did a refresh of apps in the engineer menu. 

Is it just me? Can someone else check if they can watch a podcast with video on Spotify for me please? 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Adamski19]

I have the same problem too. Is there a fix i can do? 

[Ange781]

I have the same problem!