Sports recording not now downloading to phone

[Matty7713]

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 as you will see in pic one there os a download to phone / tablet button

But on the sports tgis has gone, why has this been removed 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Raider999]

@Matty7713   not every recording is available to download to a phone/tablet.

For instance BBC recordings never are.

I have a number of Rugby League recordings, some of these show download available whilst others don't  - these are on the same channels so that isn't the problem in that case

[Mr+Flibbles+86]

We are still looking to help you @Matty7713 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks