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Discussion topic: Sound stutter on main event

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This message was authored by Shakermike This message was authored by: Shakermike

Re: Sound stutter on main event

I'm getting the same problem, sound cutting out every 30 seconds or so on channel 401. Had it a six months ago and it went away but it's started up again a week or so ago. Can rewind a couple of seconds to resolve it but it's hardly a satisfactory solution. 

This message was authored by Samax77 This message was authored by: Samax77

Re: Sound dropping on UHD on sky q

Mine doing the same any solution?

This message was authored by Chris2580 This message was authored by: Chris2580

Re: Sound dropping on UHD on sky q

Same here.  Very annoying. 

This message was authored by Gavin1512 This message was authored by: Gavin1512

Re: Sound stutter on main event

Same here!

This message was authored by Foxy53 This message was authored by: Foxy53

Re: Sound dropping on UHD on sky q

I'm getting exactly the same, only dropping out on UHD channel not HD any solution.

This message was authored by Samax77 This message was authored by: Samax77

Re: Sound dropping on UHD on sky q

Terrible service. Formal complaint incoming 

This message was authored by Robshaw10 This message was authored by: Robshaw10

Re: Sound stutter on main event

Same here, shame nobody from Sky has commented on the issue or when it will be fixed..very annoying.

This message was authored by Worsley This message was authored by: Worsley

Re: Sound stutter on main event

Found out if I change sound on Sony TV from Dolby atmos to sport/standard then the problem of sound stutter stops on UHD.

 

only happens with Dolby sound, so has to be an issue with Sky as UHD 401 is only channel it happens on.

 

COME ON SKY  WHAT YOU DOING TO FIX IT

This message was authored by Robshaw10 This message was authored by: Robshaw10

Re: Sound stutter on main event

Thanks mate, I've now changed my settings to normal sound. Will test it again on DOLBY next week to see if they have resolved it.

This message was authored by steviela72 This message was authored by: steviela72

Re: Sound dropping on UHD on sky q

Have the same issue so clearly some update they have done as didn't have any issues a few months ago. 

This message was authored by johnwestgate This message was authored by: johnwestgate

Re: Sound stutter on main event

Same issue for me on channel 401. Sound cuts out for a second and keeps happening. Will someone from Sky please sort this out.

Ratinthekitchen
Topic Author
This message was authored by Ratinthekitchen This message was authored by: Ratinthekitchen

Re: Sound stutter on main event

Yep this is STILL happening.

 

Only happens on main event which is really odd. If you watch on the actual channel, 402 or 403 say, and select UHD it is fine. So on that basis it doesn't really matter as main event is a bit pointless anyway. But that's not really the point. It shouldn't happen at all and it has been weeks and it's still broken.

 

And why hasn't a sky community manager  commented

This message was authored by Jaypers This message was authored by: Jaypers

Re: Split second sound drop out

I've been having the same issue on Sky Sports Main Event (ch 401) for the last week or so. Seems really bad at times. All other sources ok and if I select UHD on ch 402 it doesn't seem to do it. Have reset the box and nothing seems to help. Any ideas? 

This message was authored by adam1968uk This message was authored by: adam1968uk

Re: Split second sound drop out

I've been having this same problem for a little while. Currently watching the Coventry game on 401 and it's happening a lot. I've an HDR compatible 1gb box. Tried all audio settings incase it was just on Dolby digital plus but is happening with "normal" as well. Let's hope for a resolution.

This message was authored by Pete757 This message was authored by: Pete757

Re: Sound dropping on UHD on sky q

I have the same problem, is there a solution?

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