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Discussion topic: Sound lose on channel 5 when adverts come on

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This message was authored by Peter44 This message was authored by: Peter44

Sound lose on channel 5 when adverts come on

Losing sound on Channel 5HD when adverts come on and doesn't return until I change channel and change back again?


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This message was authored by Daniel-F This message was authored by: Daniel-F Answer

Re: Sound lose on channel 5 when adverts come on

Posted by a Sky employee

@Peter44 wrote:

Hi Daniel,

have we found an answer for the loss of sound on Channel 5 or is it a glitch in the Matrix?


Hi @Peter44 

 

Following your helpful feedback the problem is understood so thanks very much for your assistance ðŸ™‚

 

The issue should now have been fixed but please let us know if you continue to experience any audio problems.

 

Thanks,

Daniel
Community Moderator

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