08 Oct 2023 09:13 PM
I have tried to refresh apps and rebooted the Q box and mini boxes but does not help. Red button keeps getting this same message.
08 Oct 2023 09:17 PM
Posted by a Superuser, not a Sky employee. Find out more08 Oct 2023 09:27 PM
Thanks but this issue has been going on for a few weeks and I've refreshed several times over the last couple of weeks. No change. It is the red button on Sky Sports. It actually works on the main Q Box but on none of my mini boxes.
08 Oct 2023 09:50 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jason216 wrote:
Thanks but this issue has been going on for a few weeks and I've refreshed several times over the last couple of weeks. No change. It is the red button on Sky Sports. It actually works on the main Q Box but on none of my mini boxes.
Hi @Jason216
Red button will not be affected by refreshing Apps. Refreshed Apps will be the Ones under Home - Apps.
If you are looking at Football choices have you tried looking at the Home Menu - Sports - Football
08 Oct 2023 10:17 PM
Thanks @OldA bit it is when I've got Sky Sports Football already on it has options to watch the other games by pressing the red button. As I mentioned it oddly works fine on the main Q Box but I get this message on all of my 3 mini boxes. I've even had a Sky Engineer out but still not been able to solve it...any new ideas much appreciated.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion